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The Guys Who Have Been Keeping
You Comfortable Since 1989

Frequently Asked Questions

Answers for Customers in Salem & Surrounding Areas

WILL I SAVE MONEY BY TURNING MY FURNACE OR HEAT PUMP DOWN AT NIGHT?

Though it seems counterintuitive, the correct answer is actually No! The most cost-effective way to heat your home during the winter is by keeping your thermostat set at one temperature, and leaving it there. That way, your heating system doesn’t have to “work too hard” to get your temperature back up when you return home.

WILL CLOSING SOME REGISTERS INCREASE MY HEATING/COOLING EFFICIENCY?

No. Your system is designed to deliver a set amount of air. Closing registers can make that impossible, and actually shorten the life of your system.

WHAT IS THE DIFFERENCE BETWEEN A HEAT PUMP AND A GAS/OIL HEATING SYSTEM?

Heat pumps are designed to increase or decrease temperature by 2 degrees per hour. That means it’s best to keep a consistent temperature in your house during winter and summer seasons. For example, say that you like your house to be 70 degrees in the morning, and you turn your thermostat down at night to 65. When you turn your heat pump on, it cannot deliver enough heat to compensate for that large of a difference quick enough. So it does what it was designed to do, it turns on “back up” heat. If you have electricity, this means a much larger bill. It is better to set a heat pump to the temperature you want and leave it. It may seem inefficient, but it is actually assures your system is running at optimal efficiency—saving you money and keeping you comfortable throughout the day.

HOW DO I DETERMINE THE SIZE OF THE SYSTEM I NEED FOR MY HOME?

The only reliable way to determine the proper system size is to have a Heat Load/ Heat Gain performed. This calculation takes into consideration the square footage of the home, insulation values, windows and other factors. Any other sizing method is simply just guessing.

WHAT IS ZONING AND IS IT RIGHT FOR MY HOME?

Zoning breaks your home into separate comfort areas and allows you to determine the temperature you want in an individual room or section of the home. The system uses motorized dampers, thermostats and a control panel. Zoning is ideal for large homes, multi-level homes, multi-generational homes and bonus rooms. Think about it this way – you don’t use one light switch to turn on every light in the home, or one faucet to turn on every faucet.

WHAT IS A VARIABLE SPEED FURNACE/ AIR HANDLER?

The term “variable speed” refers to the blow motor inside your furnace or air handler. The motor moves at different speeds to control the amount of air being blown through the duct work. Variable speed has several benefits such as: increased air conditioning efficiency, humidity control, better air quality and increased comfort.

HOW OFTEN SHOULD I CHANGE MY AIR FILTER?

Your air filter should be changed on a regular basis, but will depend of the specific filter you have. A 1” thick filter should be changed on a monthly basis, a 2” thick filter should be changed every other month, and a 4” filter every 6 months. If you have an electronic air cleaner it should be cleaned every 4-6 months or as needed. Dirty filters create restriction in your system and can cause pre-mature system failure. If you wash your filter, make sure it’s completely dry before reinstalling it.

Before each season, we advise you give your furnace and central air conditioner a professional tune-up. Preventative steps like that will help stop big problems before they start. Our staff will recognize trouble areas, and help prevent major malfunctions minimizing expensive repair bills.

Cooling Tip: In summer, keep your curtains pulled down. This will keep the sun from raising the temperature, and allow you to keep your cooling costs down.

100% Customer Satisfaction
Is Our Guarantee!

  • They showed up for the install and it was a little bit more difficult than normal within 40 minuter Scott wou

    “Hello, this is my very first heat pump. I Can’t tell you enough what a great experience it has been to work with Woodward heating. From my first phone call actually getting a real person and schedule a quote within two hours of talking to them. Pretty amazing! My salesman walk me through All the steps of what a heat pump to do. Within 12 hours I had a estimate in my email with several options. I called to discuss this with my sales person. And we came up with the best all-around unit that will work for me. Very friendly not pushy very knowledgeable ! A great experience so far so let me tell you, They showed up for the install and it was a little bit more difficult than normal within 40 minutes owner Scott Woodward Was at my house to go over options for my install. No joke lesson five minutes had a new plan I’ll put together at all the parts ready for the install the next week. The technicians that work for Scott, Or simply amazing patient hard-working professionals! Besides finishing my install the one tax stay late into the evening making sure that I was completely comfortable and running this new unit. I can’t thank him enough professionalism that you just did not find any more. Any of you looking for a heat pumpAnd I happened to read reviews I would use this company 100 times out of 100 over in the other company that I called! Their professionalism their timeliness their cleanliness to job site in their price I’m not sure could be beat. A wonderful experience and I will continue to use them for all my services in the future. Sincerely Tim Phillips”

    Tim Phillips

  • Job Well Done

    “Joel and Sean installed an a/c unit for me. They were professional, friendly, and competent. They did a clean looking install, reviewed with me what they had done, and gave me advice on air filters. I would absolutely recommend them. Thanks guys for a job well done!”

    Dale P.

  • Informative And Honest

    “We very recently had a new furnace & ac installed by Woodward Heating. From the estimate, to the install, this company is 5 star! Professional, thorough, conscientious and honest. No high pressure sales yet informative. We will be doing future business with Woodward Heating. We appreciate all they've done for us. Scott, you've earned our trust in your company. Thank you so much everyone!”

    Anna K.

  • Exceeded Expectations

    “I have worked with Woodward Heating numerous times. Every experience I have had with them they not only met my expectations, they exceeded them. If anyone ever asks me for a company that does Heating or Cooling work, every time I recommend Woodward Heating!”

    Matt W.

  • Woodward heating is exceptional

    “Outstanding service techs were on time and very knowledgeable. my System works great very satisfied. The Price for the whole unit couldn't be beat and i shopped around. The support staff is the best very friendly and helpful. This is the first time i have done a review on any company but Woodward heating is exceptional and I highly recommend this company.”

    Tim B.

  • Coleman Certified Expert
  • Daikin 3D Dealer
  • Mitsubishi Diamond Dealer
  • Dave Lennox Premiere Dealer
  • PTCS Certified for heat pump installation and testing
  • Trade Ally with the Energy Trust of Oregon
  • Salem Electric approved heat pump contractor
  • NW Natural preferred installation and service contractor
  • Member of The Home Builders Association of Marion and Polk Count
  • NATE Certified

Why Move Forward
With Woodward

  • 24-Hour Emergency Service
  • Free Estimates for New Systems
  • 2nd Generation Family Owned & Operated
  • NATE Certified HVAC Technicians
  • No-Hassle Financing Options
  • Carrying Industry-Leading Products
  • Free Second Opinions